our policies
About Us
We are an Australian based online business and we carry an original range of high quality photopolymer stamps for all types of papercrafts that are manufactured in the U.S. We are determined to offer you the best customer service and product at all times through our online store, and hope that you enjoy using our products.
As you may have guessed I am a one "man" show, but I do try to reply to all emails within 24 - 48 hrs :) If you have any question at all, I am always happy to answer!
Privacy Policy
We are committed to protecting your privacy. We will only use the information that we collect about you for the purpose of remitting your order and/or to contact you if we have a query with your order. All information collected by AnnaBelle Stamps will not be shared with, or sold to any outside parties.
Return Policy
AnnaBelle Stamps strives to provide you with the best quality products and services, because your satisfaction is important to us. If you are unsatisfied for any reason, we will accept returns within 30 days of delivery. Products must be in original packaging and unused in order to receive proper credit. The customer is responsible for return shipping. If an incorrect item was received or the item is faulty please advise us by email within 10 days of receiving the item(s). Do not return goods without contacting us first. We will then refund the postage costs of returning your goods. Any shortages/discrepancies must be advised within 10 days of receipt of your order.
General Information
Stamp images are not shown at actual size. Please refer to item description for details.
All transactions on this web site are conducted in Australian Dollars (AUD$) and include our local tax - GST. Any international orders will have the tax deducted at checkout. For customers ordering from outside of Australia, an easy to use exchange rate site such as www.xe.com will give you an idea of conversion.
How to Order
To order simply browse our online store, select an item and add it to your shopping basket by clicking the "add to basket" button.
You can view your basket at any time and remove items if you wish. If you have a coupon code, enter it in the space provided at checkout. Confirm order when ready. You will be asked for a few details that we need to be able to complete the order.
Please carefully check your order before making the payment to avoid difficulties removing and refunding items once the order has been placed.
As a logged in member you can also add items to your shopping basket and these will be saved for you to continue at another time, which will save you time looking for them again.
Payment Methods
Paypal : For all VISA and Mastercard credit/debit purchases. You do not need a pay-pal account to pay using pay-pal check out. Just click the pay-pal button and when at the pay-pal log in screen click "continue to checkout" without a pay-pal account.
For orders within Australia we also accept cheques, direct deposits and money orders; keep in mind we hold cheques until cleared. We have no minimum order value.
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